Support Center

Contact Support

For all support inquiries, please email us at:

support@admaker.dev

We typically respond within 24-48 hours during business days.

What can we help you with?

Frequently Asked Questions

How do credits work?

Each image generation costs 1 credit, and each video generation costs 4 credits. New users receive 2 free credits upon signup. You can purchase additional credits in packages of 10, 25, or 60.

What file formats are supported?

We support common image formats including JPG, PNG, GIF, and WebP for uploads. Generated content is provided in standard web-friendly formats.

How long does video generation take?

Video generation typically takes 30-60 seconds depending on server load. You'll see a progress bar while your video is being created.

Can I get a refund for unused credits?

All credit purchases are final and non-refundable. However, credits do not expire, so you can use them whenever you need them.

Is my content private?

Images you upload to the "RAW Images" section are private. AI-generated images are publicly shareable via their URLs. You can delete any content from your account at any time.

What payment methods do you accept?

We accept all major credit and debit cards through our secure payment processor, Stripe. Payment information is never stored on our servers.

AdMaker.dev

Las Vegas, Nevada
Email: support@admaker.dev